Please go through the policy mentioned below
PanCard.co.uk is dedicated to providing top-notch customer service to all applicants. To ensure fairness, we have established a transparent cancellation and refund policy.
Refund Mode & Duration
Refunds are processed through online payment methods (Credit Cards/PayPal/Bank Transfers, etc). Once a refund request is received, we will process it within 2-3 working days.
Refund Amount During The Processing
Applicants may qualify for a full or partial refund based on the stage of processing when the cancellation request is submitted.
For same-day refunds, please contact us directly via email or phone. Initiating a refund through your bank may cause delays due to their procedures.
- Stage 1: Before reviewing the applicant's supporting documents sent via email – 100% refund.
- Stage 2: After the initial review of documents – 50% refund (as services have already been utilized to prepare all necessary documents, no further negotiations will be accepted).
Submission of Physical Documents to PAN Authorities
No refunds will be provided if the cancellation request is received after submitting PAN documents to government officials.
Professional Consulting Services
As we do not sell physical products, no refunds will be issued once our professional consulting services have been fully utilized. Our consultants invest their expertise, time, and resources in reviewing and verifying your supporting documents. Therefore, no refunds will be provided after the consulting services have been rendered.
Digital Download
Once the digital copy of the PAN card is sent via email, no refunds will be issued. Forms such as Form 49AA, Form 49A, and Form CSF are downloadable digital content in PDF format as required by the Government of India. Clients can download these documents and receive them via email for their records. No refunds will be given after the digital content has been downloaded and generated through our website’s automation.
Service Validity Period
Applicants have 6 months from the payment date to utilize services from PanCard.co.uk. Within this service validity period, applicants are encouraged to provide the necessary documentation to begin processing their PAN card application.
